Shipping policy

Shipping costs and payment methods
Packaging and shipping costs vary according to the weight of the products ordered and the shipping country. For example shipping costs in Italy: up to 1 Kg - equal to Euro 2.90.

The accepted payment methods are bank transfer, credit card and PayPal.

Shipping Times
Orders will be processed within max 72 hours of payment.
Once the shipment has been made, the Customer will receive, at the address indicated in the registry, the confirmation of the shipment.
In Italy the shipment takes place from Monday to Friday in 2-3 working days, throughout the national territory.
Abroad, shipping takes place via TNT express courier from 4 to 10 working days (depending on the area).
SimeBooks cannot be held responsible for any inefficiencies or delays attributable to the courier or post office.

Money Back Guarantee
If for any reason you decide to return a SimeBooks product, simply return it in its original packaging no later than 14 days from the date of receipt of the goods to receive a full refund of the payment made.
If you would like to return an item or have any questions regarding your order, please contact:

The Island - SIME BOOKS concept store
Corso Vittorio Emanuele 366 - 90134 Palermo
Tel. (+39) 091 588459
theislandpalermo@simebooks.com

 

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